Our aim is 100% satisfaction
If your suit does not fit correctly, SYS agents will work with you to achieve an acceptable outcome.
While agents are trained in taking precise measurements, sometimes small changes are required. In most cases, we will find a local tailor to do alterations (which we will pay for). In rare cases, we can even replace the suit if it is not possible to make the correct alterations.
Our aim is for long-run success, which means 100% satisfaction amongst our customers is necessary. Therefore out primary goal is to make a perfectly fitting suit the first time. If that doesn’t happen, our agents will make every effort to find the right solution.